Privacy policy

Privacy policy

Controller
Monroe AG, Roosstrasse 53, 8832 Wollerau, Switzerland
support@snapmag.com

We process personal data under the Swiss Federal Act on Data Protection (nDSG). If you are in the EU or EEA, the GDPR also applies.

Data we process
Name, delivery address, billing address, email, phone number if you give it, order contents, payment status, IP address, device and browser data, and the content of messages you send us. If you subscribe, your email address.

Why
To take and deliver orders, process payments, handle returns and defects, keep accounts, prevent fraud, and run the shop. Legal bases: contract, legal obligation, legitimate interest, and consent where we ask for it.

Processors
Shopify Inc. (Canada) and Shopify International Ltd. (Ireland) host the shop and checkout.
Payment providers shown at checkout.
Just3PL AG, Gossau SG, fulfils orders and receives returns.
Carriers for your destination.
Authorities if the law requires it.

Data may be stored outside Switzerland and the EU, including Canada and the United States, under the contracts and safeguards used by those providers.

Cookies
Essential cookies run the cart and checkout.
Analytics and marketing cookies are used only if you allow them in the cookie banner.

Retention
Orders and invoices are kept for the period required by Swiss commercial and tax law, usually 10 years.
Other data is kept only as long as needed for the purpose above or as required by law.

Your rights
Access, correction, deletion, restriction, objection, portability, and withdrawal of consent for the future.
Switzerland: Federal Data Protection and Information Commissioner (EDÖB), edoeb.admin.ch
EU and EEA: your local supervisory authority.

You can order without creating a customer account.

Questions: support@snapmag.com