Términos del servicio
These General Terms and Conditions ("GTC") inform you along with our Privacy Policy and Cookie Policy about us and the terms ("Conditions") under which we sell you any of our products ("Products") via our website.
These GTCs apply to every contract between us for the sale of Products to you ("Contract"). Please read these GTCs carefully and make sure you understand them before ordering products from us. By ordering any of our products, you agree to these GTCs and the provisions contained therein, as well as the other documents expressly mentioned here.
These GTCs were last updated on Friday, November 10, 2023.
About Us
1.1. We are Monroe AG (Ltd.), Roosstrasse 53, 8832 Wollerau, Switzerland ("Monroe AG", "we", "us", or "our").
1.2. We operate the website www.snapmag.eu, www.snapmag.com ("our website").
1.3. To contact us, please use our contact form, send us an email at support@snapmag.com, or write to us at the above address.
Our Products
2.1. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colors and details accurately, we cannot guarantee that your computer's display of the colors and details accurately reflects the products.
2.2. Your products may vary slightly from these images.
2.3. All products shown on our website are subject to availability. We will inform you as soon as possible by email if the product you have ordered is not available, and we will not process your order then.
Eligibility
3.1. You may only purchase products on our website if you are at least 18 years old.
3.2. We intend to rely on these GTCs in respect of the contract between you and us.
3.3. We only assume responsibility for our statements and representations on our website and not for third-party statements.
3.4. Nothing in these GTCs affects your statutory rights. These rights include your right to receive products that match the description, are of satisfactory quality, and are reasonably fit for purpose.
How the Contract is formed
4.1. The contract is subject to these GTCs to the exclusion of all other terms and conditions (including all terms and conditions that you assert in a contract).
4.2. A contract only becomes effective when we have issued a written confirmation and acceptance of the contract (regardless of any prior receipt confirmation).
4.3. We may at our discretion reject any order you place.
4.4. After acceptance by us, no changes or modifications to the contract are permitted unless they have been accepted by us in writing.
4.5. In the event of a contradiction between the prices stated online and our contract confirmation, the latter takes precedence.
Product Descriptions and Prices
5.1. We do our best to ensure that the information about our products is correct and up to date. However, we cannot guarantee that the description and/or prices of the products are error-free or that the products are always available when you want to place an order.
5.2. We reserve the right to change the information about products displayed on our website, including prices, descriptions, and availability. However, such changes will not affect orders for which you have already received an order confirmation by email.
5.3. The price of a product includes VAT or the corresponding local sales tax, if applicable, at the current rate. However, if the VAT rate or local sales tax changes between the date of your order and the date of delivery, we will adjust the VAT or local sales tax you pay unless you have already paid for the products in full before the change in VAT or local sales tax takes effect.
5.4. The price of a product does not include delivery costs. Our delivery costs are indicated from time to time on our website. The corresponding shipping costs can be found on our checkout page.
If Orders are not accepted
6.1. Although we do our best to always accept orders, we may refuse an order in certain cases, for example, if: you provide us with incomplete, incorrect, or fraudulent information about your identity, your age, your payment details, your billing details, or your delivery address; we find that there has been an error on our website regarding the products you have ordered, for example, regarding the price or the displayed description; the products you have ordered are unfortunately no longer in stock or no longer available; we have a legitimate reason to believe that you intend to resell the products.
6.2. If we cannot accept your order, we will contact you as soon as possible, but no later than 30 days after the date of your order, by email.
6.3. If we cannot accept your order because the products are no longer available or because the price and/or other information on our website are incorrect, we will refund you the money that has already been charged for these products.
Cancellation of Orders
7.1. Monroe AG reserves the right to cancel an order at any time before delivery and for any reason that it has previously accepted. This may be the case, for example, if: an event beyond our control, such as storm, fire, flood, or failure of computer systems, prevents Monroe AG from delivering the products within a reasonable time; the ordered products were afflicted with an error on the website, e.g., regarding a description, a price, or an image that was not discovered before the order was accepted; you ask us to cancel your order.
7.2. You may cancel your order if we have breached a material condition of this contract; or if we are unable to deliver your order within a reasonable time after the estimated delivery time, unless it is a delay: 1. for which you are wholly or partly responsible, such as failing to provide the correct delivery address or pay for the products, or 2. that was beyond our control.
7.3. If we cancel your order after acceptance, you will receive an email informing you of the cancellation.
7.4. If we or you cancel your order after the payment has been processed, Monroe AG will refund you the money you have paid for this order, usually within 14 days.
7.5. Unless required by law or expressly stated in these terms and conditions, we are not liable to you or any other person for losses, damages, costs, or expenses arising directly or indirectly from the cancellation of your order, whether arising from contract, negligence, or any other tort, on equity grounds, refund, strict liability, under statutory provisions, or otherwise.
Availability of Products
8.1. You acknowledge and agree that certain products may be out of stock or unavailable from time to time.
8.2. Monroe AG reserves the right to temporarily or permanently exclude products displayed on the website from sale at any time without prior notice. To the extent not otherwise required by law, we are not liable to you or any other person for any losses, damages, costs, or expenses arising directly or indirectly from the unavailability of products at any time, whether due to contracts, negligence, or other torts, equity law, refund, strict liability, under laws, or for other reasons.
Transfer of Risk and Ownership
9.1. The risk of the product passes to you upon delivery. Full legal, economic, and equitable ownership of the product remains with us (even if it has been delivered and the risk has passed to you) until we inform you in writing that the legal and economic ownership of the product has passed to you, or, if earlier: 1. full payment in cash or readily available funds for the entire product has been received by us; and 2. all other monies payable by you to us under the contract or any other contract or order have been received by us.
9.2. Our rights and remedies set out herein are in addition to our other rights and remedies under the contract or by law or equity and are not intended to adversely affect, limit, or restrict them in any way. We are entitled to sue you for payment of the product price even if the legal, equitable, and economic ownership of the product has not yet passed to you.
Chargebacks
10.1 You agree to contact us before requesting a chargeback or disputing a transaction with your bank or card issuer. If you make a card payment through our website and later challenge a lawful debit by making a chargeback without reason or legitimate reason (as determined by us at our discretion), whether in fraudulent intent or otherwise, we reserve the right to blacklist you by providing compelling evidence to refute your invalid chargeback request and to take legal action if necessary.
Delivery
11.1. We strive to fulfill your order by the estimated delivery date stated in the shipping confirmation, unless there is an event beyond our control.
11.2. In any case, we will deliver the products within 30 days of your order.
11.3. Delivery is completed when we deliver the products to the address you provided.
11.4. If we incur additional delivery or storage costs because no one is available at your address to receive the products, you must cover these costs.
11.5. The products become your responsibility from the completion of delivery.
11.6. To remove any doubt, you own the products once we have received full payment, including all applicable delivery costs.
11.7. If you order products on our website for delivery to a location outside Switzerland, your order may be subject to import duties and taxes levied when delivery reaches that location. Please note that we have no control over these fees and cannot predict their amount.
11.8. You are responsible for paying any such import duties and taxes. Please contact your local customs office for further information before placing your order.
11.9. You should comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.
Our Right to modify these Terms and Conditions
12.1. We reserve the right to revise these Terms and Conditions at any time.
12.2. Changes will only be made to comply with changes in relevant laws or regulatory requirements or to allow for changes in business process or procedure.
12.3. Each time you order products from us, the Terms and Conditions in force at that time will apply to the contract between you and us.
12.4. Whenever we change these Terms and Conditions, we will inform you and notify you by indicating that these Terms and Conditions have been amended and changing the relevant date at the top of this page.
Our Liability to You
13.1. If we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the contract.
13.2. We only supply the products for domestic and private use. You agree not to use the product for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
13.3. We do not in any way exclude or limit our liability for: 1. death or personal injury caused by our negligence; 2. breach of terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); 3. breach of terms implied by sections 13, 14 and 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and 4. defective products under the Consumer Protection Act 1987.
Events outside our Control
14.1. We will not be liable or responsible for any failure to perform or delay in performance of any of our obligations under a contract that is caused by an Event Outside Our Control. An "Event Outside Our Control" is any act or event beyond our reasonable control, including but not limited to strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or the impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
14.2. If an Event Outside Our Control takes place that affects the performance of our obligations under a contract: 1. we will contact you as soon as reasonably possible to notify you; and 2. our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the delivery of products to you is affected by an Event Outside Our Control, we will arrange a new delivery date with you after the Event Outside Our Control is over.
Communication between Us
15.1. When we refer to "in writing" in these Terms and Conditions, this will include email.
15.2. If you wish to contact us in writing or if any clause in these Terms and Conditions requires you to give us notice in writing, you can send this to us by email. We will confirm receipt of this by contacting you in writing, usually by email.
15.3. If we need to contact you or give you notice in writing, we will do so by email to the address you provided in your order.
15.4. Please note that any notice given by you to us or by us to you will be deemed received and properly served immediately when posted on our website or 24 (twenty-four) hours after an email is sent.
15.5. For proof of service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
Data Protection
16.1 In accordance with applicable data protection laws, Snapmag will process any personal data you have provided to us in accordance with our Privacy Policy. You warrant that if you have provided Snapmag with personal data of a third party, 1. you have all necessary and appropriate consents and 2. that such third party has read our Privacy Policy. You agree to indemnify Snapmag against any liabilities, penalties, fines, awards or costs arising from non-compliance with these requirements.
Accuracy of Billing and Account Information
17.1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. Should we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
17.2. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
17.3. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Other Important Terms
18.1. We may transfer our rights and obligations under a contract to another organization, but this will not affect your rights or our obligations under these Terms and Conditions. We will always notify you by posting on this webpage if this happens.
18.2. You may only transfer your rights or your obligations under these Terms and Conditions to another person if we agree in writing.
18.3. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
18.4. Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
18.5. If we fail to insist that you perform any of your obligations under these Terms and Conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
18.6. These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. You acknowledge that in entering into a contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms and Conditions or any document expressly referred to in them. You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement or any document expressly referred to in it.
18.7. Each of the conditions of these Terms and Conditions operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.
18.8. These Terms and Conditions and the relationship between you and Snapmag shall be governed by Swiss law and construed in accordance with it to the exclusion of the UN Convention on Contracts for the International Sale of Goods, and you agree to submit to the exclusive jurisdiction of the Swiss courts.
Mobile Terms of Service
Monroe Innovations LLC
Last updated: Dec. 8, 2023
The Monroe Innovations LLC mobile message service (the "Service") is operated by Monroe Innovations LLC (“Monroe Innovations LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Monroe Innovations LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Monroe Innovations LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Monroe Innovations LLC. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18447862415 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Monroe Innovations LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, email info@snapmag.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.